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Internship Postings

Customer Success / Product Liaison

Internship Responsibilities

Join a worldwide early stage technology company and make a difference!

If you want responsibilities that scale far beyond the typical internship, consider becoming part of the Artichoke customer success and product liaison team.  Our product and mission is centered around understanding the customer needs and this position places you front and center with the customers solving important problems for both user and company.  As your customer acumen improves, you'll be influencing the product development process and helping to prioritize engineering work.

Specific responsibilities:

 - Answering customer questions

 - Resolving user issues

 - Documenting and reporting bugs / improvement opportunities to the product team

 - Assist in prioritization of engineering tasks and product initiatives

Skill Set Required

Excellent conversational writing skills.

Good problem solving skills.

Some example of project managment experience in or out of school.

The bottom line:

You'll need to learn the product and find simple solutions to user problems. Additionally, you'll need to keep listening for those golden ideas which only come from actual users suggestions and pain points.  

Everything is web based by chat and email response with very occassional phone support. 

Preferred Areas of Study/Major(s)

No preference as long as you can write well and work with people.

Internship Location

Baltimore, MD

Details

Semester: Fall (Sep - Dec), Winter (Jan), Ongoing
Hours per week: 10-20 hours
Workdays: Flexible
Pay: Yes, $10/hour salary
Authorization Requirements: U.S. Citizen/U.S. National

Application Requirements

Application Deadline: October 31, 2017
Required Documentation: Resume, Cover Letter
Application Instructions

Feel free to send application and questions directly to justin@getartichoke.com

If you're seeking a real world, hands on experience to build your resume, this could be the right opportunity.

Some of this work can be done remotely but some will need to be done downtown in our offices in Federal Hill.

Additional Information

Artichoke is an all-in-one business platform for solopreneurs and micro teams to run a business.  Artichoke is a web based application so it works on any device for users around the world.  Check it out on getartichoke.com

Headquarters

1111 Light Street (Betamore)
Baltimore, Maryland 21230

About Artichoke Client Management App

Executive Summary

Artichoke is a mobile application offered for a monthly fee which helps self employed wellness practitioners and other independent service providers in check-in oriented businesses get organized, booked, and paid; all without having to be tethered to a desktop.  This $1 Billion market has over 1.6 Million potential users who can now be properly served through the use of mobile technologies.  ​