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Learning & Development Fall Intern

Internship Responsibilities

Background:

Project Insight was initiated as a part of CRS’ five-year agency strategy, as the practical application of a renewed focus on operational excellence. Achieving operational excellence—continually improving CRS’ efficiency and effectiveness—is an ongoing and essential part of CRS’ work.

The strategy outlines CRS’ commitment to streamlining and standardizing core business processes and ensuring optimal use of systems to facilitate collaboration across teams and geographies, high-quality analysis and reporting, aligned operational planning and well-informed decision making. Insight is a cloud-based system based on Oracle technology supporting Finance, Human Resources, Supply Chain, and Planning and Budgeting.

Insight will change the way thousands of CRS staff work around the world, and the initiative requires innovative approaches to adult learning to fully equip CRS’ global staff to utilize the new application. The Project Insight Learning Program launched in October 2018 and involves a blended learning approach including: online learning, printed materials, group activities, and face-to-face training. Every month, the Insight Learning Program reaches over 1,000 staff members in 50 country programs.

One of the essential elements of the Insight Learning Program is developing training materials to appropriately prepare the multilingual, multicultural global workforce. Learning & Development Interns will be key members of the Insight Change Management Team, supporting the creation of high-quality training materials. The work of the Intern will positively impact thousands of staff around the world. Training materials include: instructor presentations, participant exercise guides, job aids, and reference guides.

Below is a list of the training materials along with the brief descriptions.

· The instructor presentation is a PowerPoint document used by an instructor to provide key concepts, structure, set context for exercises, and support facilitation.

· The participant exercise guide is a Word document which attendees use in a classroom that includes scenarios, step-by-step instructions, and data values required to complete transactions.

· A job aid Is a Word document for users that provides step-by-step instructions to complete a specific transaction

· A reference guide is a brief Word document for users that provides a moderate level of detail for a concept, process, transaction, or group of transactions.

Primary Outcomes/Learning Objectives:

· Intern learns how a global nonprofit organization serves their beneficiaries around the world

· Intern builds learning material based on industry-best practices for adult learning

· Intern gains practical on-the-job experience to enhance their professional skills

· Intern receives targeted support and mentorship from Insight team members based on their professional goals

Job Responsibility:

· Complete required self-study training curriculum

· Attend and participate in instructor-led training sessions

· Working with subject matter experts, and knowledge gained from self-study and participation in formal instructor-led training, use Insight Project reference guide training templates to develop custom reference guides for either the Finance, Planning and Budgeting, Human Resources, and/or Supply Chain

· Support the creation of other learning materials for meetings and presentations as necessary

Skill Set Required

Agency Wide Competencies:

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Integrity

• Continuous Improvement & Innovation

• Builds Relationships

• Develops Talent

• Strategic Mindset

• Accountability & Stewardship

Qualifications:

This internship seeks a current undergraduate or graduate student seeking to obtain work experience that aligns with his/her studies in International Development or and/or to fulfill requirements for an academic course or degree

· Education and Experience

· At least 2 years of college education

· Exceptional Microsoft office skills, specifically Word, Excel, and PowerPoint

· Exceptional skills using screen capture software such as Snagit or s Snipping Tool

· Graphic design skills a plus

· Proven track record to work in a fast-paced environment

· Must possess exceptional interpersonal skills

· Superior oral and written communication skills

· Excellent time management skills

· Basic knowledge of Finance, Budgeting, Human Resources, and/or Supply Chain is a plus

· Basic knowledge of Oracle or ERP solutions is a plus

Preferred Areas of Study/Major(s)

finance, budgeting, human resources, supply chain

Internship Location

Baltimore, MD

Details

Semester: Fall (Sep - Dec)
Year: 2019
Hours per week: 20 or more hours
Workdays: Flexible
Pay: Yes, $10.10/hour stipend
Authorization Requirements: U.S. Citizen/U.S. National, Permanent U.S. Resident

Application Requirements

Application Deadline: August 30, 2019
Required Documentation: Resume, Cover Letter
Application Instructions

For consideration, please upload your cover letter and resume using this link: 

Learning & Development Fall Intern - #D4869 or go to www.crs.org.

Additional Information

Disclaimer Clause: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

NOTE: All interested applicants must be authorized to work in the U.S. at the time of application.

CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

EOE

Headquarters

228 West Lexington Street
Baltimore, Maryland 21201

About Catholic Relief Services

Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.