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Operations Process Improvement Intern

Internship Responsibilities

The Westminster Operations Center located in Carroll County, Maryland (30 minutes from the greater Baltimore area) has an outstanding paid internship opportunity in our Operations Services department. This unique position involves collaborating with people across the organization in support of our objective to strengthen the world’s largest general trade book publisher by having the best supply chain in the publishing industry. Some recent projects include developing distribution network models for $100M fulfillment operation, implementing a new transportation management system and constructing a 190k square foot building. This position offers tremendous opportunity for growth while learning the ins and outs of the publishing industry’s leading supply chain.

 

Cultural fit is essential. If you prefer consistent routine and repetition, this is not the position for you. Rarely are two days ever the same. A resourceful, detail-oriented individual with strong problem-solving skills, effective communication skills, and proficient organizational skills will be very successful in this role.

 

This specific position requires exceptional analytical and problem-solving skills. You will analyze existing processes, identify process improvement opportunities and develop new processes to support potential avenues for company growth. Excellent PC skills and experience creating/using complex formulas in Excel are essential.

 

You will lead analyses and projects that focus on fulfillment operations; some of which will require working in the warehouse, performing time studies, developing flow charts and creating/testing system enhancements. Some daily activities include ad hoc reporting, Warehouse Management System testing, providing quotes for custom processing and calculating productivity metrics.

 

Job requirements:

  • Strong analytical and problem-solving skills
  • Strong written and oral communication skills
  • Strong organizational and time management skills
  • Ability to prioritize and multi-task
  • Excellent PC Skills with proficiency in MS Excel

 

This exciting internship will allow you the opportunity to complement your education with meaningful supply chain projects, real-life professional situations, and beneficial experiences. To be considered for this opportunity, please apply online to careers.penguinrandomhouse.com
 

Thank you for your interest in Penguin Random House. Penguin Random House is an Affirmative Action/Equal Opportunity Employer.

Skill Set Required

  • Strong analytical and problem-solving skills
  • Strong written and oral communication skills
  • Strong organizational and time management skills
  • Ability to prioritize and multi-task
  • Excellent PC Skills with proficiency in MS Excel

Internship Location

Westminster, MD

Details

Semester: Ongoing
Year: 2018-2019
Hours per week: 40
Workdays: Monday-Friday
Pay: Yes

Application Requirements

Application Deadline: August 31, 2019
Required Documentation: Resume, Cover Letter
Application Instructions Qualified applicants, please apply here

Headquarters

400 Hahn Road
Westminster, Maryland 21157

About Penguin Random House

Penguin Random House, LLC is the world's largest general trade book publisher. It is a division of Bertelsmann AG, one of the foremost media companies in the world.